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Frequently Asked Questions

Find answers to common questions about GoJobInformation

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Frequently Asked Questions

Get answers to the most common questions about our platform

General Questions

What is GoJobInformation?

GoJobInformation is a comprehensive digital platform that connects job seekers, working professionals, employers, business owners, service providers, and online shoppers across India.

Is GoJobInformation free to use?

Yes, basic registration and access to most features are completely free. Premium plans are available for users who need additional features like featured listings and priority support.

How do I create an account?

Click on the "Register" button on the top right corner, select your user type (Job Seeker, Employer, Business Owner, or Work Professional), and fill in the required details.

How do I reset my password?

Click on "Forgot Password" on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password.

Is my personal information secure?

Yes, we take data security seriously. Your personal information is encrypted and protected according to our Privacy Policy. We never share your data without consent.

How can I contact customer support?

You can reach our customer support team via email at support@gojobinformation.com, phone at +91 9182349889, or through the Contact Us page.

For Job Seekers

How do I search for jobs?

Use the search bar on the homepage or Jobs page to filter by job title, category, location, or skills. You can also browse jobs by category from the categories section.

Can I upload my resume?

Yes, after creating your profile, you can upload your resume in the profile section. This helps employers find you more easily.

How do I apply for a job?

Click on the job listing, review the details, and click the "Apply Now" button. You may need to be logged in to submit your application.

Can I track my job applications?

Yes, you can view all your job applications from your dashboard. You'll also receive email notifications when employers view or respond to your applications.

How do I get job alerts?

When you search for jobs, you can save your search criteria and enable email alerts to receive notifications when new matching jobs are posted.

For Employers

How do I post a job?

Register as an employer, go to your dashboard, and click on "Post a Job". Fill in the job details, requirements, and select your posting plan.

How much does it cost to post a job?

We offer free job postings with basic features. Premium plans start at ₹999/month for additional features like featured listings and candidate search.

Can I search for candidates?

Yes, employers with premium plans can search the candidate database and contact potential candidates directly.

How do I manage applications?

All applications are listed in your employer dashboard. You can review, shortlist, reject, and contact candidates from there.

Can I edit or delete a job posting?

Yes, you can edit or close any job posting from your dashboard at any time.

For Business Owners

How do I list my business?

Register as a Business Owner, complete your profile, and add your business details including name, category, description, contact information, and location.

Is business listing free?

Yes, basic business listing is free. Premium plans are available for enhanced visibility and additional features.

How can I update my business information?

Log in to your account, go to your dashboard, and edit your business profile. Changes are updated immediately.

How do customers find my business?

Customers can find your business through category search, location filters, and our recommendation engine. Premium listings get better visibility.

For Work Professionals / Service Providers

How do I register as a service provider?

Select "Work-professionals/Technician" during registration, then complete your profile with your skills, experience, and service categories.

How do I receive customer inquiries?

Customers can contact you through your profile page. You'll receive notifications via email and SMS.

Can I upgrade to a premium professional account?

Yes, premium professional accounts offer verified badges, increased visibility, and more lead generation features.

How do customer ratings work?

After completing a service, customers can rate and review your work. Higher ratings improve your visibility and credibility on the platform.

For Online Shoppers

How do I place an order?

Browse products, add items to your cart, proceed to checkout, and complete your purchase using our secure payment options.

What payment methods are accepted?

We accept credit cards, debit cards, net banking, UPI (Google Pay, PhonePe, Paytm), and bank transfers.

What is your return policy?

We offer a 7-day return policy for most products. Please check the product page for specific return eligibility.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can also track your order from your account dashboard.

Payment & Billing

Is it safe to make payments on GoJobInformation?

Yes, all payments are processed through secure payment gateways with SSL encryption. We never store your payment details.

Can I get a refund for a premium plan?

We offer a 7-day money-back guarantee for premium plans. Please contact support within 7 days of purchase.

How do I upgrade my plan?

Log in to your account, go to Settings or Billing section, and select the plan you wish to upgrade to.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription from your account settings at any time. Your plan will remain active until the end of the billing cycle.

Still Have Questions?

We're here to help! Contact our support team for any additional assistance.

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